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Glossier review

A brand that sold an aesthetic better than it sold formulations

3.93.9 out of 5Founded 2014New York, United StatesUpdated

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7.2TrustScore /107.2 out of 10 — Very good

The TrustScore

Very good

Two or three genuinely good products carried by extraordinary branding. Boy Brow and Cloud Paint deserve their reputation; much of the rest is under-pigmented and over-priced for what it delivers. Buy specifically, not broadly.

Product quality7.2

How the formulas perform in real use, over weeks not minutes.

Value for money5.8

Price against what comparable brands charge for the same result.

Ingredient quality6.8

Actives at meaningful concentrations, and what is left out.

Shade & skin-tone range7.0

How many people can actually find their match.

Sustainability7.0

Packaging, refills, sourcing and how much of it is verifiable.

Packaging & experience8.8

Does the pump work, does it travel, does it survive a handbag.

Delivery & returns8.4

Shipping speed, condition on arrival, and how painless returns are.

Customer support8.0

Response times and whether a real person resolves the problem.

What we think

Glossier's achievement was cultural rather than chemical. It defined a look, built a community around it, and made a millennial-pink tube into a status object. That is a real accomplishment and it is not the same thing as making good products.

The catalogue splits sharply. A handful of items are excellent. Many are sheer to the point of being decorative, and priced as though they were not.

Formulas and ingredients

The good: Boy Brow is a legitimately category-leading brow product. Cloud Paint blends more easily than almost any cream blush. Balm Dotcom is a decent, if overpriced, balm.

The weak: Skin Tint is too sheer to function as base for most people. The skincare line — Milky Jelly, Super serums, Priming Moisturizer — is competent but unremarkable, and costs multiples of what CeraVe or The Inkey List charge for equal or better formulations.

Shade range has improved from a poor start but still lags Fenty and e.l.f.

Price and value

The weakest part of the case. You are paying a meaningful brand premium for formulations that are frequently ordinary. The value score reflects that, not the quality of the two or three products worth owning.

Who it is for

Someone who wants Boy Brow and Cloud Paint. It is a poor place to build a skincare routine.

Pros and cons

What we liked

  • Boy Brow is genuinely one of the best brow products available
  • Cloud Paint blends more easily than most cream blushes
  • Cruelty-free
  • Excellent direct shopping experience and packaging

What we did not

  • Most of the range is under-pigmented for the price
  • Skincare is unremarkable and costs multiples of better-formulated equivalents
  • Shade range still trails the leaders
  • Brand premium is not matched by formulation quality

Best for

a minimal, sheer, no-makeup look

Best sellers

  • Boy Brow
  • Cloud Paint
  • Balm Dotcom
  • Milky Jelly Cleanser

Shipping

Ships to most countries; also stocked by Sephora in several markets.

Returns

30 days, opened product accepted on direct orders.

Policies and features

Only claims we could trace to a certifying body or an explicit brand statement are marked. Anything we could not verify is shown as not stated.

  • Cruelty-free
  • Fully vegan rangeNot stated
  • Dermatologist testedNot stated
  • Fragrance-free optionsNot stated
  • Paraben-freeNot stated
  • Sulphate-freeNot stated
  • Non-comedogenic optionsNot stated
  • 30+ shade rangeNot stated
  • Refillable packagingNot stated
  • Recyclable packagingNot stated
  • Free shipping thresholdNot stated
  • Cash on deliveryNot stated
  • Ships internationally
  • Easy returns
  • Samples with ordersNot stated
  • Loyalty / rewards programmeNot stated
  • Online shade finderNot stated
  • Virtual try-onNot stated

Glossier FAQs

For Boy Brow and Cloud Paint, yes — both are genuinely excellent and hard to replace. For the skincare and most of the base products, no: you can buy better-formulated equivalents for a fraction of the price. Buy the two or three hero products and skip the rest.

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